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Frequently Asked Questions (FAQ) – Flower Delivery Cincinnati


Which is the best site to send flowers?

Great question - Jones the Florist is the best place to send flowers! Why, you ask? Not only are we the oldest florist in Cincinnati, we are one of the city's oldest continuing businesses as well - established in 1865. With those years of experience, our staff takes pride in every arrangement they work with. Not only do we deliver to Cincinnati, but also Hamilton County. Look no further than Jones the Florist for your flower and gift needs.



Is your Cincinnati flower delivery going to be fresh and last?

Our flowers are obtained directly from farms, so they are as fresh as can be. If the arrangement does not stay fresh and dewy for 7 days, we do have a policy in place where we can exchange your arrangement for a new one. Your satisfaction is our top priority - not because it’s our job, but because we genuinely care. After all, we have over a century of a reputation to uphold!



How do I know if my Cincinnati flowers have been delivered already?

We also boast the largest fleet of dedicated floral delivery vehicles in the Cincinnati area - don’t worry, your recipient WILL get their delivery! How do you know if that delivery has been completed? Leave your email address for delivery confirmation when you are placing your order. That way, our system can notify you once our driver has successfully delivered the arrangement. Please check your spam folder if you are worried you have not received the email.



What happens if my recipient isn’t available for delivery?

Please be sure to leave the recipient’s contact information with us when you are placing your order. That way we are able to get in touch with them to see how they would like their flowers to be delivered. The arrangement can be left with a neighbor, at a coworker’s desk, or, weather permitting, gently placed on the porch. If the recipient is completely unavailable, we will contact you to learn how you would like delivery to be completed.



What if you don’t have the exact flowers in the picture I ordered?

Whether it is a result of a shortage of supplies or unexpected volume, substitutions may need to be made to your arrangement. Don’t fret, our skillful designers have the eye needed to emulate the same colors, style, and feelings as the original arrangement recipe. Please let us know if there are specific flowers you prefer us to add or avoid.



How Do I Make My Flowers Last Longer?

One thing that hasn’t changed about flowers during our long tenure in the industry - they love nothing more than fresh water. Every day, rinse the vase and fill it up with fresh water your flowers can luxuriate in and stay with you that much longer.



Can I Request A Flower Delivery At A Specific Time?

We are more than happy to work with you to arrange a time for your flowers to be delivered. Please get in touch with us by phone or email - especially if an event requires the flowers to be delivered in a very small-time frame. We strive to deliver your flowers when they are expected.